Refund policy

Return & Refund Policy

Because our products are made to order and fulfilled by multiple print-on-demand partners (including POD Partner, Printful, and Tapstitch), we do not accept returns or exchanges for items due to incorrect sizing, color choice, or change of mind. Please ensure all order details are accurate before checkout.

When We Accept Returns or Refunds

We do accept returns, replacements, or refunds in the following cases:

  • The item is misprinted, damaged, or defective

  • The wrong item was shipped

  • The order was lost in transit

Timeframe for Claims:

  • Claims must be submitted within 7 days of delivery.

To request a replacement or refund, please contact us at  fortisinterlink@gmail.com with:

  • Your order number

  • A description of the issue

  • Photo or video evidence, if applicable

Return Shipping

In most cases, defective or incorrect items do not need to be returned. If a return is required:

  • You’ll receive instructions from our team.

  • For some items, return shipping costs may be your responsibility.